How To Keypad Unlock Avaya Ip Phone

1608/1616 Phone User Guide Page 2 IP Office 15-601040 Issue 11c (Thursday, April 16, 2020) Comments on this document? Infodev@avaya.com Contents. Apr 04, 2014 Sneak Preview – how to automatically label Avaya IP phones; Whew! Long time since last posting, but I’m still telecomming! SigMa Cookbook (for Avaya SBCE / Sipera SBCs) How to translate four digits to an eleven digit PSTN call in Avaya Communication Manager; How to Parse Avaya Communication Manager data to a database for analysis – Part 3. Avaya recommends that a user of a digital telephone use a Station Lock button, instead of a FAC, to activate Station Lock. Any user who knows the system-wide FAC for Station Lock, and the Station Security Code (SSC) of a specific telephone, can lock or unlock the telephone. A user can also lock or unlock a telephone from a remote location.

Goal

The steps below will walk the user through the process of editing the button labels on their phone (e.g. changing 'Busy 2209' to 'Support Center').

Avaya Phone Is Locked

Avaya 4610SW IP and 4620 IP phone models

Press the button labeled Options.
Push the Page Right button once.
Press the gray button on the side of your display corresponding to Feature Button Labeling.
Press the gray button on the side of your display corresponding to Relabel Feature Buttons.
Use your Page Left/Page Right buttons to scroll through your phone's programmed button list and select the entry you wish to edit.
Press the gray button on the side of your display corresponding to the button you want to relabel.
Edit the label using your phone's keypad to enter the desired letters, numbers, or characters. Each number key is marked with the letter it provides. The four dark gray soft keys under the display allow you to save the label, change between lowercase and uppercase letters, enter symbols and punctuation, or cancel your changes.
Once you have edited the label to your liking, press the dark gray soft key beneath the display corresponding to Save.
Push the Phone/Exit button to return to the main phone display screen.

Avaya 9608/9630/9650 IP phone models

Press the button labeled either Home (9608) or Menu (9630/9650).
Select Options & Settings and press OK.
Select Application Settings and press OK.
Select Personalize Labels and press OK.
Select the label you wish to edit by pressing its corresponding button.
Edit the label using your keypad to enter the desired letters, numbers, or characters. Each number key is marked with the letter/symbol it provides.
Once you have edited the label to your liking, press OK to save your changes.
Once you have edited and saved all of your changes, press the Phone button to return to the main phone display screen.

While working with the Avaya 1220 IP Phones over this past week I discovered a few tricks that I thought I would share with everyone. It can be very difficult and time consuming to troubleshoot configuration issues and the 5 line LCD display makes scrolling through all the configuration options painful to say the least. While working with the provisioning files I recalled that the 1200 series IP phone supports SSH so I logged into the IP phone via SSH and I found a great little command. prtcfg. This command appears to print the entire configuration of the IP phone. I’ve noticed that the documentation is sometimes lacking so this is a great little resource to not only see how the phone is configured but to see all the available options.

I should point out that this command is available for the 1100 and 1200 series IP phones.

Cheers!